Use Find My Mac to locate your computer

In short, a representative for the company told me that there was nothing they could do and to report MacBook stolen to the police. This, of course, was not a good enough answer for me. Unfortunately, despite what I was told, this never happened.

How to use Find my Mac to track a stolen MacBook

As time passed, I would later learn that my stolen MacBook had, indeed, been taken to a repair center. The only problem was Apple was never alerted about it.

I eventually learned that Apple Support also never had any confirmation agreeing to alert repair centers on my behalf in the first place. Talk about frustrating! This was later not confirmed by Apple Support, neither did it work in practice.

How to track a lost computer with Find My Mac

Just when I was about to give up hope of ever getting my MacBook back, I received a sign of sorts. While reading my overnight emails the following morning, I received a surprising message from Apple in a foreign language.

How to retrieve a lost or stolen Mac® with Find My Mac

Things were beginning to turn around after all. Instead, I was told that I would have to either go through Apple or the local police—which is exactly what I did. However, the second time was the charm.

How to track a stolen Mac

I was connected to three different tiers of support agents, and finally ended up with a really nice guy named Steve. The next day Steve gave me a call that was very promising. After making contact with law enforcement, I felt confident that they were going to be a big help in getting my stolen MacBook back to its rightful owner—ME! A green dot next to a device means Find My iPhone located it; a gray dot means the device is offline or could not be found. If Find My iPhone can locate your device, it will show it on the map, where you can zoom in and out, and switch between Map, Satellite, and Hybrid views.

Track a stolen MacBook with the Find My Mac utility

If you opt to remotely lock your Mac, the computer will actually shut down once it receives the lock command. The next time you attempt to start up the Mac, it will boot into recovery mode and ask you to enter the passcode; if you opted to display a message, that message will appear on the same screen. The final option is Erase Mac. As you might expect, this feature lets you completely erase—securely—all data and settings from your Mac. It also sets a four-digit passcode that lets you regain access to your Mac if you ever recover it.

It looks very similar to the Intel based Mac mini and you should check the CPU type to distinguish between them. See a List of all Macs. At Your location Macupgrades offers a wide range of on-site services for your Apple equipment. All our engineers have at least 15 years of experience with Apple hardware and software Fixed price on-site upgrades and repairs Full liability insurance Full details of on-site services.


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Serial Number Search Enter your serial number into the box below for specific upgrades for your machine. Serial Number: How to find your serial number in software You can find your Mac's serial number in Apple System Profiler: If you can't boot your Mac If your Mac is not working, the serial number is printed on the computer casing but the location varies. Unibody MacBook Pro - Laser etched onto the base. Remove battery to locate. To lift keyboard, pull back on the release tabs between the F-keys. Mac mini - On the underside of the Mac mini.

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Mac Pro - On rear of machine near graphics card ports. PowerMac G5 - On lower chassis under side panel.